Shipping and Refund Policies
Where do you ship?
I currently only ship within the United States and Canada.
How long will it take for my order to arrive?
I typically ship online purchase in 1-3 business days. I ship USPS priority mail.
Will my order arrive safely?
Yes! All orders are wrapped with corrugated paper products or recycled materials. All orders are insured and you will receive an email with tracking information when you item ships. In case of damage, please contact me immediately.
What is your return policy?
As each piece is handmade and one of a kind, please select mindfully as all sales are final
If an item should arrive damaged, please contact me immediately and photos of the damage within 7 days of receiving the damaged shipment. A replacement or refund will be granted only if the damage is documented and BV Young Clay is contacted within 7 days of receipt of the damaged package. As each piece is one of kind, an exact replacement may not be available, but I will do my best to accommodate you..
Product Disclaimer
All items created by BV Young Clay may vary slightly in color, shape and size. All items are handmade and one of a kind. Variations may occur.
BV Young Clay is food, dishwasher and microwave safe unless otherwise noted. As with any ceramic item handwashing is encouraged.